Advert | Joseph Reaney

Do you know about ‘trolls’? They’re the rather annoying individuals who anonymously post insults, threats and provocations on online forums, Facebook pages and newspaper comments sections. The BBC has recently published an excellent magazine article on the growing phenomenon, looking at the psychology behind it.

“Online people feel anonymous and disinhibited,” says Professor Mark Griffiths, director of the International Gaming Research Unit at Nottingham Trent University. “They lower their emotional guard and in the heat of the moment may troll either reactively or proactively.”

The article also points out that, thanks to a recent surge in trolling behaviour, there’s been increasing pressure on governments and private organisations to put restrictions on – or even entirely abolish – online anonymity. However, Jeff Jarvis, author of Public Parts, has a far less draconion suggestion. “The answer is for newspaper websites and online forums to employ sufficient moderators to prevent the comments spiralling into petty vendettas.”

Well, that’s one solution – but there are plenty of others too. Shamelessly relating back to an article I first wrote over two years ago, here are ten top ways to keep the trolls at bay. Well, nine top ones and a rubbish voice censor.

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[ORIGINALLY PUBLISHED ON 24TH SEPTEMBER 2009 BY RED C MAGAZINE]

Do you like music? Okay, stupid question: I might as well ask if you like converting oxygen into carbon dioxide, or Christmas Dinner. Everyone loves a good tune – with the possible exception of Andrew Lloyd Webber – and there’s nothing better than getting it for nothing. Remember how the holy grail of free music lured an entire generation into the open paws of that creepy Napster cat? Until the Recording Industry Association tied the bugger up in a burlap sack and chucked it in the Mississippi, of course.

Now, after a miserable half-decade of having to fork over cash for music, the free tunes are back; and it’s all thanks to applications like Spotify, we7 and Grooveshark. Music streaming services like these have become incredibly popular in an impossibly short amount of time, and they’re already having a big impact on the way music is made, distributed and charted. But forget all that. The important bit for us to realise is this: with all new forms of music consumption come all new advertising opportunities… Continue reading →