The Search for Ischia’s Wild Seaside Spa

A few days ago (on Saturday 4th February, to be precise) I had a brand new travel article published in the leading British newspaper The Daily Telegraph. It’s all about a rather chilly quest to find the secret seaside spring of Il Sorgeto, which is (in turn) on the Italian island of Ischia, and this is how it starts…

““Have you got the eels?” I ask, teeth chattering, as my girlfriend steps off the yacht and onto the deserted jetty. She nods. “And the mullet, too? And the calamari?” She holds the bulging bag of seafood aloft with one gloved hand, as she pulls her jacket tight with the other, and I grin a chapped-lip grin. Now all we need is a scooter rental shop. One that’s open in December…”

If you’d like to read on, you can either view the print version here or take a look at the online version instead. Enjoy!

Sleeping with Strangers in Busan

CouchSurfing provides the perfect antidote to a restless night… another one.

“I’m very sorry” he says, with a deep bow, as the door swings open. “This is all is left.” I look down at my bed for the night – five-feet long, two-feet wide and three-feet deep – and smile. “It’s perfect” I reply, as I unfold my blanket on the tiled floor. “Just knock if you need the toilet.” Continue reading

What’s behind trolling?

Do you know about ‘trolls’? They’re the rather annoying individuals who anonymously post insults, threats and provocations on online forums, Facebook pages and newspaper comments sections. The BBC has recently published an excellent magazine article on the growing phenomenon, looking at the psychology behind it.

“Online people feel anonymous and disinhibited,” says Professor Mark Griffiths, director of the International Gaming Research Unit at Nottingham Trent University. “They lower their emotional guard and in the heat of the moment may troll either reactively or proactively.”

The article also points out that, thanks to a recent surge in trolling behaviour, there’s been increasing pressure on governments and private organisations to put restrictions on – or even entirely abolish – online anonymity. However, Jeff Jarvis, author of Public Parts, has a far less draconion suggestion. “The answer is for newspaper websites and online forums to employ sufficient moderators to prevent the comments spiralling into petty vendettas.”

Well, that’s one solution – but there are plenty of others too. Shamelessly relating back to an article I first wrote over two years ago, here are ten top ways to keep the trolls at bay. Well, nine top ones and a rubbish voice censor.

For more insight into the world of online marketing, and for all your web copywriting needs, please get in touch.

Web spelling errors cost retailers ‘millions’

It’s official: spelling matters. New research reveals that simple spelling and grammatical mistakes cost web firms ‘millions of pounds’ each year.

Online entrepreneur Charles Duncombe claims that misspellings can foster major concerns about the credibility of a website, and therefore put off a slew of potential consumers – and potential income.

“Even cutting-edge companies depend upon old-fashioned skills,” says Mr Duncombe. “When you sell or communicate on the internet, 99% of the time it is done by the written word.” Continue reading

What Makes a Viral?

today21[ORIGINALLY PUBLISHED ON 4TH APRIL 2009 BY RED C MAGAZINE]

On 10th March 2009, the BBC’s Today current affairs radio programme ventured into the world of viral marketing by uploading a video to YouTube. The ‘viral’ – a video that rapidly gains popularity by being distributed and shared on the internet – was created as an experiment to see how widely the three-minute ad could spread in a short amount of time.

As of 31st March 2009, three weeks after being uploaded, Inside Today has been viewed nearly 55,000 times and has been emailed, instant messaged and blog linked across the planet. So far, so good. But the experiment has had its critics, with many questioning whether the Today promotional video can really be defined as viral. Continue reading

The Marketing Might of Music Streaming

spotify[ORIGINALLY PUBLISHED ON 24TH SEPTEMBER 2009 BY RED C MAGAZINE]

Do you like music? Okay, stupid question: I might as well ask if you like converting oxygen into carbon dioxide, or Christmas Dinner. Everyone loves a good tune – with the possible exception of Andrew Lloyd Webber – and there’s nothing better than getting it for nothing. Remember how the holy grail of free music lured an entire generation into the open paws of that creepy Napster cat? Until the Recording Industry Association tied the bugger up in a burlap sack and chucked it in the Mississippi, of course.

Now, after a miserable half-decade of having to fork over cash for music, the free tunes are back; and it’s all thanks to applications like Spotify, we7 and Grooveshark. Music streaming services like these have become incredibly popular in an impossibly short amount of time, and they’re already having a big impact on the way music is made, distributed and charted. But forget all that. The important bit for us to realise is this: with all new forms of music consumption come all new advertising opportunities… Continue reading

Billygean’s Blog: Hooray for the Humdrum

[ORIGINALLY PUBLISHED ON 17TH DECEMBER 2009 BY RED C MAGAZINE]

I have a love-hate relationship with blogs. There are several I enjoy – travel blog Going Local is an absolute delight, for example, and James and The Blue Cat is consistently chucklesome – but there are many more that incense me. Like spite-filled celeb rumour mill Perez Hilton, an ever-present reminder of humankind’s inexorable retreat into idiocy. Though it’s the ‘personal diaries’ that have traditionally acquired the majority of my goat.

“Come on”, I thought. “Wake up and smell the narcissism. How can you be so arrogant as to expect total strangers to give a flying fig about the mundane happenings of your mundane life? It’s the 21st century equivalent of popping round the neighbours’ to show off snaps from your latest break in Bognor.” Continue reading

The Great Potential of Petition Marketing

paris-hilton2[ORIGINALLY PUBLISHED ON 8TH JUNE 2009 BY RED C MAGAZINE]

Here’s a question: how do you feel about Paris Hilton? Personally I have nothing against the pointless, insipid, spoilt, undernourished, narcissistic, empty-headed, fame-raping little brat… but I know others feel differently.

When Ms. Hilton was found guilty of drink driving in 2006, her PR team decided to harness the power of public outcry in a campaign to request her pardon. The Free Paris Hilton petition – which includes the incredible declaration “Paris provides beauty and excitement to our otherwise mundane lives” – received a fairly impressive 33,000 signatures. Unfortunately, a counter petition requesting that the socialite serve her full sentence was signed by over 91,000 people and featured on several major news channels in the US. Proof, if it were needed, that not everybody shares my innate capacity for forgiveness. Continue reading

Alrite R’kid? Why I Love the Manc Accent

oasis_narrowweb__300x367,2[ORIGINALLY PUBLISHED ON 28TH JANUARY 2010 BY RED C MAGAZINE]

When I was growing up in a quiet little town in the south of England, I was always jealous of people with accents. Wouldn’t it be wonderful, I thought, to be able to ask for jellied eels, or a sausage barm, without sounding like a ponce. Wouldn’t it be bloody brilliant if the sound of my voice alone communicated a deep-rooted link to the precise location of my upbringing.

I do, of course, have vocal indicators that identify me as southern English. Many can even place my accent in the south east. But am I from Basildon or from Basingstoke; from Berkshire or from Kent? My part-BBC, part-Estuary English style of speech gives few pointers to a precise location. The fact is, millions of people across a large part of the country speak in much the same boring way as I do. My voice is a poor compass. It’s hardly surprising, then, that I dreamt of having a real accent. Continue reading

Keeping the Trolls at Bay

Trolling[ORIGINALLY PUBLISHED ON 17TH MAY 2009 BY RED C MAGAZINE]

If you have ever commented on a blog post, web news article or Facebook group, you will probably have come into contact with trolls. They are the thoroughly irksome, pedantic and occasionally downright unsavoury individuals who post irrelevant, inflammatory and/or abusive remarks in message boards, often with the sole intent of disrupting on-topic conversation or undermining other forum users.

For the most part, trolls are accepted as just one of those irritations that happen online – like receiving those persistent emails about enlarging your penis, or unwittingly helping to prolong Rick Astley’s career – but for us marketing types trolls are more than just an annoyance. The truth is that these cyber-tosspots cost advertising agencies in the UK alone millions of pounds every year. Continue reading